Make sure to use our pool when staking with us:
#17 StakeSafe Pool
When rewards are available you need to manually claim them from the pool.
Restake your pool rewards
You can also manually compound your rewards to the pool. This is described at the next page Pools - Bond extra
To start claiming your rewards from the pool first open the Substrate Portal (also known as the 'Aleph Zero Wallet') in your webbrowser.
- Go to your Pooled overview (Network -> Staking -> Accounts -> Pooled):
- Click at the three dots next to your pool and select Withdraw claimable
- Now to submit, authorize the transaction by typing your password and click Sign and Submit:
- All done. The rewards are now available in your account.
To stake tokens this will take 1 ERA (+- 24 hours). To unbond tokens this will take 14 era's (+- 14 days).